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Free Tax Help Available to Chicago Residents

Qualified Chicago families and individuals can receive free tax return preparation and e-filing at tax sites located across the city during the regular tax season (January-April 15).

The City of Chicago is committed to ensuring that hardworking Chicagoans can access free tax services to file their returns and claim their tax refunds. The City of Chicago works with Ladder Up, an Illinois nonprofit organization, to offer free tax help throughout the tax season and at various points in the off-season.

Ladder Up offers free tax help from June-October on select dates at Harold Washington Library (400 S. State St.) in the Loop:

On Wednesdays from 10 AM-3:30 PM on:

  • June 12, 19, 26
  • July 10, 17, 24
  • August 14, 21, 28
  • September 11, 18, 25
  • October 9

On Saturdays from 10 AM-2 PM on:

  • September 14
  • October 12

Please note that all services are offered on a first-come, first-served basis and the tax site will stop taking new clients at least one hour before the published closing time so please plan to arrive early.

To download a flyer for the off-season tax sessions, please click here:

Download 2019 Tax Assistance and More Flyer (English)
Download 2019 Tax Assistance and More Flyer (Spanish)


AARP Foundation Tax-Aide Center For Economic Progress City of Chicago Ladder Up Office of the City Treasurer